Avantra provides the Cloud Service object type for integration with Software-as-a-Service (SaaS) solutions. Most SaaS solutions provide an API, and Avantra can work with them through the SAP Cloud Service object type. Knowing the solution’s API allows getting the required information, like errors, malfunctions, failures, etc., out of the product and then using it as a basis for Checks. Avantra proposes the following integration methods:
Dedicated - simplifies the setup and provides out-of-the-box support for business-relevant checks. The Avantra team develops and configures all necessary Checks, so you can use them for monitoring purposes immediately without needing to go through the configuration process. However, you can always create new or tweak the existing checks as you see fit.
Avantra supports SAP Cloud Connector Integration, SAP Cloud Platform Integration, and SAP Cloud Platform Neo. Other integrations, like Ariba, SuccessFactors, Concur, etc., are planned.