Permissions and Avantra Server Properties

Set a fixed listener port for Avantra UI. Set this port if you want to define a fixed port which is used for Avantra Master to Avantra UI communication. Make sure that this port is available! If this port is not set, a dynamic port is used. Set this port if your Avantra Master and Avantra UI are not running on the same host and a firewall prevents dynamic ports.

The maximum downtime window in seconds for availability processing of Composite Checks and Business Services.

+ If downtime is greater than this value an Unknown record is written, otherwise the old record is extended.

Defines whether or not tooltips are displayed in the Business Service Overview (see also Using the Business Service Overview).

See Using Client Certificates for Login for a description.

Defines the name of customizable additional fields.

+ When the name of the field is defined, the field is shown in the Customer pages (see also Defining Customers). When the name of the field is missing, the field is not displayed.

Defines the length of fields defined through customer.label-1 to customer.label-5 values (maximum 1024).

Defines the time in hours and minutes (in format HH:MM) used as default values for the Monitor off until date and Monitor off until time field once monitoring is turned off.

Defines the time in hours and minutes (in format HH:MM) used as default values for the Confirm until date and Confirm until time field once monitoring is turned off.

Defines whether this document is accessible without login from Avantra UI.

Defines the level of messages to be logged in Avantra UI log files in C:\Program Files\syslink\xangui\log ` (on Microsoft Windows operating systems) or `/syslink/xangui/log (on Unix-like operating systems)

The number of minutes a user is locked after a defined number of failed login attempts.

The number of login attempts a user has before being temporarily locked. 0 means an infinite number of login attempts.

Defines the timeout for testing Notification Actions.

Defines the content of the title tag of Avantra UI HTML pages.

Defines if or if not the Remember Me checkbox is shown on the login page.

Defines if or if not the Forgot Password link is shown on the login page.

The Name of the Dashboard that shall be used as RTM Control Center, i.e. which is accessible by Monitoring  RTM Control Center.

The User that is used for the System Dashboards direct URL access. If this value is set, System Dashboards can be accessed without manual login. The value of this property indicates the User used for the automatic login.

+ If left empty you need to login manually in order to access System Dashboards by direct URL.

Defines a delay (in seconds) between each group of update-simultaneous-downloads update schedules.

Defines whether or not the number of unassigned Changes is displayed in the Avantra UI toolbar.

Defines whether or a unique identifier is appended to a Service Level Report once it is published.

Defines file extensions af attachments that are removed from Tickets in status Closed after the retention period defined in {_ticket.daystokeepattachments>>-is-expired. separate multiple extensions with a space. wildcards * and ? are allowed. this parameter is only effective if <<ticket.daystokeepattachments} is set to a value different from 0.

Defines how long to keep attachments of Tickets in status Closed before they get deleted automatically. If set to 0 attachments are not deleted automatically. Use ticket.attachmentsToDelete to define a list of file extensions that this parameter is effective for.

Defines whether emails are sent automatically to Ticket callers and owners after a new ticket log is written. The options are: Always, Never, and Ask.

Defines how often the Ticket list index is updated automatically. The value 0 means no automatic update. Automatic updates are only necessary if Tickets are created through Notification Actions.

Use a5 or a5s as protocol for communication between Avantra UI and Avantra Master. Set this option to a5s when your Avantra UI and Avantra Master are not running on the same host.

There is a limit of simultaneous scheduled agent updates. Avantra UI will only schedule the defined number of updates at a time in order to restrict the number of concurrent download attempts for the Agent Self Updates.

+ If there are more updates actually requested than defined the Avantra Master waits schedule-wait-time seconds before scheduling the next ones, etc.

Defines the URL prefix used in the links contained in mails generated.

+ By default (i.e. empty) the mails contain the links as displayed in the browser’s location bar.

+ If you define an URL prefix, the relative UI URL will be appended to this value.

Defines if the Webservice is available. See Enable/Disable the Avantra Web Service.

Set an outgoing proxy. If set, this proxy is used for outgoing calls (Notifications, Cloud Services, , Activation).

If you need a different proxy for the Activation, use the LicenseActivationHttpProxyHost, LicenseActivationHttpProxyUser and LicenseActivationHttpProxyPassword setting instead.

+ Format: host. Leave this field empty if no proxy is required.

Defines the user name in case the proxy defined in HttpProxyHost requires authentication.

Defines the password corresponding to HttpProxyUser.

Set an outgoing proxy for the Activation. You must only set this if you have different proxies and your primary proxy defined in HttpProxyHost cannot be used for Activation.

+ Format: host. Leave this field empty if no proxy is required.

Defines the user name in case the proxy defined in LicenseActivationHttpProxyHost used for Activation requires authentication.

Defines the password corresponding to LicenseActivationHttpProxyUser.

Enable or disable Apple Push Notifications in Notification Actions.

Set an outgoing proxy for Apple Push Notifications.

+ Format: host. Leave this field empty if no proxy is required.

Defines the user name in case the proxy defined in Apple Push Notifications.HttpProxyHost requires authentication.

Defines the password corresponding to Apple Push Notifications.HttpProxyUser.

Defines how long to keep CCMS Alerts in the Avantra Database.

Defines how long to keep Daily Checks in the Avantra Database. 0 means forever.

Defines how long aborted Notification messages are kept in the Avantra Database.

Defines how long blocked OK Notification messages are kept in the database.

Defines how long sent OK Notification messages are kept in the database.

Defines how long unprocessed Notification messages are kept in the Avantra Database.

Defines how long logbook entries are kept in the Avantra Database.

Defines how long RealTime Monitoring history records are kept in the Avantra Database.

Defines the maximum age of Agent Self Updates log records to keep.

Defines the default TCP port of the Avantra Agent which the Avantra Master tries to connect to unless there is an AgentListenerPort defined.

Defines the level of messages to be logged in Avantra Master master.log* files in C:\Program Files\syslink\master\log (on Microsoft Windows operating systems) or /syslink/master/log (on Unix-like operating systems

Defines tunnels to avantra-gateways in order to establish reverse connections.

Configures the default character set for the encoding used in the Mail Service.

Configures the connection timeout used in the Mail Service.

Configures the default sender address used in the Mail Service.

Configures the default SMTP server hostname or IP address used in the Mail Service.

Configures the default SMTP server port used in the Mail Service.

Configures Mail Service: If set to true, emails to multiple recipients are sent as separate emails instead of one email being sent to multiple recipients.

Configures the Mail Service to use SMTP over SSL.

Configures the port the Mail service connects to if Mail.ssl is set.

Configures the Mail service to suppress names in the FROM and To field. In other words, if set to true, only the email address is included.

Configures the socket timeout used in the Mail Service.

Configures Avantra Master’s Mail Service to use STARTTSL with SMTP.

Configures the Mail Service to only add the first recipient to the TO field and all other ones to the CC field.

Configures user name used by the Mail Service for authentication.

Configures the password for Mail.user.

Number of Days old Maintenance Window history records are kept. History records are used internally only. This setting does not affect the Maintenance Windows itself!

Enable a third worker for the Avantra Master

+ CAUTION: Do not change this setting unless instructed by the Avantra support!

Enable a fourth worker for the Avantra Master

+ CAUTION: Do not change this setting unless instructed by the sysliAvantrank support!

Defines the length of the communication queue between Avantra Master and its workers.

+ CAUTION: Do not change this setting unless instructed by the Avantra support!

Defines the IP Address for the Avantra Master to listen to. The default is 0.0.0.0 in case of which the Avantra Master will listen on all available IP addresses of the host.

Determines the aliases of the keystore used for outgoing connections.

Defines FQDN of the Avantra Master. This value is determined automatically based on the physical hostname and the value of Network.bind-address, and there is usually no need to change it.

+ This value is taken as the default for the MasterHost Monitoring Parameter.

+

Defines the Listening TCP port of the Avantra Master.

+ This value is taken as the default for the MasterPort Monitoring Parameter.

Determines the aliases of the keystore used for incoming connections.

Defines patterns for allowed cipher suites for SSL/TLS communication.

Defines enabled SSL/TLS protocols for connections to a SSL/TLS server.

Defines the minimal/preferred SSL/TLS protocol version to be used in server mode.

Defines if or if not the Notifier service of the Avantra Master is started.

Defines the level of messages to be logged in Avantra Master notifier.log* files in C:\Program Files\syslink\master\log ` (on Microsoft Windows operating systems) or `/syslink/master/log (on Unix-like operating systems

Defines the default sender address used by the Notifier service of the Avantra Master. It is used as default sender for Email output channels. It can either be just an email address example@domain.com or the combination of name and email address Firstname Lastname <example@domain.com>.

By default, notification output channels can only send emails to known users in Avantra. Set this option if you want to send emails to users who are not Avantra users.

Defines how frequently (in seconds) the Notifier service of the Avantra Master processes Notification Actions.

This property holds the hour of the day during which Performance data are aggregrated.

Defines how long (in months) to keep hourly and daily Performance Data in the Avantra Database.

defines how long (in months) to keep monthly Performance Data in the Avantra Database.

Defines the maximum time span the Avantra Master will resend any config data to the Avantra Agents no matter if it has changed or not.

Enable or disable the service that synchronizes configuration settings to the Avantra Agents.

Defines how often the Configuration Service tries to send a config update or a command to a Avantra Agent before the data to be sent will be discarded.

If set to on, the User having the Administrator Role assigned.

If set to on, the Web.http-server is only accessible using https.

Defines Web port number of Web.http-server.

Defines if the statistics web server of the Avantra Master is turned on or off.

Enables or disables JVM diagnostics servlet.

Enables or disables display of Servlets in Web Server.

Defines the minimum time the Avantra Master waits to update the `Last message from Avantra Agent is at least hh:mm:ss ` message of the AGENTALIVE Check in case the check status remains Critical.

Defines the maxium size (in Bytes) of Daily Check Detail messages.

If set to 1, SAP Instances are only assigned automatically, if the Customer of the hosting Server matches the Customer of the target SAP System.

Defines the number of Avantra Master Worker log files in C:\Program Files\syslink\master\services\mw\log ` (on Microsoft Windows operating systems) or `/syslink/master/services/mw/log (on Unix-like operating systems).

Defines the time stamp precision of Avantra Master Worker log files in %ProgramFiles%\master\services\mw\log (on Microsoft Windows operating systems) or /syslink/master/services/mw/log (on Unix-like operating systems). (0=seconds, 1=milliseconds, 2=microseconds)

Defines the log level of Avantra Master Worker log files in %ProgramFiles%\master\services\mw\log (on Microsoft Windows operating systems) or /syslink/master/services/mw/log (on Unix-like operating systems).