Avantra provides the Cloud Service object type for integration with Software-as-a-Service (SaaS) solutions. Most of the SaaS solutions provide an API and Avantra can work with those API through the SAP Cloud Service object type. Knowing the solution’s API allows getting the required information, like errors, malfunctions, failures, etc., out of the product, and then using it as a basis for Checks. Avantra proposes the following integration methods:
Dedicated - simplifies the setup and provides out-of-the-box support for business relevant checks. The Avantra team develops and configures all necessary Checks, so you can use them for monitoring purposes straight away without the need of going through the configuration process. However, you can always create new or tweak the existing checks as you see fit. Currently, there is direct support for the SAP Cloud Platform Neo. Other integrations, like Ariba, SAP Cloud Platform Integration, SuccessFactors, Concur, etc. are planned.
See Generic Services and SAP Cloud Neo Environment for detailed information.