Cloud Service - Custom Checks

Here you will find detailed information about Custom Checks for Cloud monitored objects.

Custom checks are chosen, adapted and deployed by you for one or more monitored objects and they are designed to allow quick and easy fulfilling of business monitoring requirements. Avantra custom checks are a mix of no-code, low-code and pro-code extensions to the Avantra AIOps platform. Each monitored object type has a number of custom check capabilities.

All custom checks within Avantra have a number of standard or common attributes. For more information please review our page on Custom Checks.

RUN_JS

Run a script and evaluate SAP RFC functions, database queries, OS commands, or Cloud Services.

Description

RUN_JS is a very powerful Custom Check type, which combines several different ways to retrieve data and evaluate the results using JavaScript. RUN_JS can easily access ready-to-use objects, for example, established RFC connections to SAP ABAP systems, established database connections, an OS object to run commands, or make HTTP requests to Cloud Services. This custom check type can be used to generate comprehensive check results, including sortable tables, that can even combine different sources of data retrieval.

run js concept

The RUN_JS custom check is a very powerful tool. Data retrieval by RFC, SQL, OS, or HTTP is executed using the permissions you have provided for the corresponding user. You can gain access to sensitive data if RFC, database, or OS user permissions are not restricted. Use this custom check at your own risk. Avantra shall not be liable for any direct, indirect, special, incidental, or consequential damages arising from the use of this custom check. Nor can we provide any support for designing data retrieval and writing evaluation scripts.

The RUN_JS custom check supports ECMAScript 2019 for Avantra Agents 20.11 and higher and ECMAScript 5.1 for older versions.

Starting with Avantra 20.11.5, this custom check type depends on the global Avantra server setting Security.EnableOSCodeExec.

The check evaluation logic is provided by a (usually small) JavaScript program. This script can access objects which are provided by the Avantra Agent, so the programmer can focus on the check logic and not worry about establishing connections, etc.

To script the evaluation logic, users of this check type need to be familiar with the built-in variables and API to use them, as described in section API Documentation below.

The RUN_JS custom check can be created for any monitored object type, however, certain built-in variables are only available in the context of the corresponding system type, i. e. an RFC connection to an ABAP system is only available in the context of SAP systems and SAP instances.

Apart from the examples provided in the API Documentation below, see also solution document RUN_JS Custom Check Examples, which contains ready-to-use examples for download.

You need a Java Virtual Machine 1.8.0_65 or higher in order to make use of all functions of this Check.
Configuration
Script

The JavaScript program providing the check data retrieval and evaluation logic. See section API Documentation.

Report Execution Time

If this option is enabled, the time to run the script is appended to the check result text. This might be useful to check if the performance of a script is good.

Execute Test Run

Starting with Avantra Version 21.11, you can run tests for newly created RUN_JS checks on the selected Agent directly from the Avantra WebUI. This feature does not require saving or activating the check, i.e. it can be tested before affecting the execution of the check on other systems.

To test your check code:

After modifying your script in the Script field, click the Execute test run button under the check name at the top of the dialogue box. Select one or multiple system to test the check on and click the Test button to run your script directly on those selected systems.

Although this is a testing tool, the script will execute on the systems in the same way it does in a real check execution. If the check has any side effects then these will also happen in test mode.

This feature can be disabled by the Security.RUNJSEnableTestExecution setting in your Avantra Server.

SCI_MessageLogs

Description

This custom check monitors the SAP Cloud Integration messages for all failed messages, where the statuses are either ESCALATED or FAILED.

With the release of Avantra 25, SCI_MessageLogs replaces the existing built-in check

Reference Data
Managed Object

Cloud Server

Depends on

N/A

Configuration

Configuring this check requires you to define some General and Specific properties.

General Properties

The general properties are for defining the check, and how it is to be executed.

Field Details

Custom Check Name

Mandatory field for the name of the check

Description

Description of the check

Customer

The chosen Customer

Execution

Select from either daily, RealTime Monitoring, or both. Selecting RealTime Monitoring by default will execute in the Agent basic cycle time of 5 minutes. Define a time if you do not want to use the default

Specific Properties

Specific properties defined how package(s) will be monitored. Multiple rows can be defined, allowing full customization.

Field Details

Packages (wildcard * allowed)

Defines the packages to be included in the current configuration row. Wildcards (*) can be used. Multiple packages can be defined in one row by using a comma-separated list with no spaces.

Exclude packages (optional)

An optional field to define packages that are excluded in the current configuration row. Wildcards (*) can be used. Multiple packages can be defined in one row by using a comma-separated list with no spaces.

IDs (wildcard * allowed)

Defines the IDs to be included in the current configuration row. To include all IDs, set to *. Multiple IDs can be defined using a comma-separated list with no spaces. Wildcards (*) can be used.

Exclude IDs (optional)

An optional field to define IDs that are excluded in the current configuration row. Wildcards (*) can be used. Multiple packages can be defined in one row by using a comma-separated list with no spaces.

Threshold Window

The number of hours or days the current configuration row that the check uses as a time threshold to apply the Warning and Critical statuses to any matching messages in the row. This field provides the value of the time threshold. For example, if the Unit field is set to hours and this field has a value of 10, the check will look at messages during the last 10 hours.

Unit

Can be set to hours or days, and defines the period for the threshold window.

Warning

Defines the threshold for the number of messages that will set this configuration row to Warning. For example if there are 60 matching records, and the Warning threshold is set to 60 and the Critical threshold is set to 80, the check message will state the row has triggered a Warning status. The overall check result will be Warning, unless another configuration row triggers a Critical status.

Critical

Defines a threshold for the number of messages that will set this configuration row to Critical. The overall check status will always turn to Critical if one configuration row triggers a Critical status.

Tag

A free text field to add a custom reference that will appear in the check output.

If you leave either the Warning or Critical fields as empty, the check result will be Ok. Be cautious about leaving these fields blank, unless this check is being used for informational purposes only.

The image below is an example of how to configure this check.

Example check configuration

The image below is the results of the example.

Example check configuration results

For existing users of the now deprecated built-in check CPI_MessageLogs, setting the SCI_MessageLogs check to have the following Specific properties in a single row will produce the same behavior.

Field Details

Packages (wildcard * allowed)

*

Exclude packages (optional)

leave blank

IDs (wildcard * allowed)

*

Exclude IDs (optional)

leave blank

Threshold Window

Set to the value you set for the monitoring parameter CPIMessageLogCheckDays; by default, it was 21 days

Unit

Select days

Warning

0

Critical

1

Tag

All

The image below shows these settings.

Setting the SCI_MessageLogs check to behave in the same manner as the deprecated CPI_MessageLogs check.